Frequently Asked Questions
Everything you need to know about our technical apparel and services.
What is your return policy?
We offer free returns within 30 days of purchase. Items must be unworn, unwashed, and have the original tags attached. Please note that final sale items are not eligible for return or exchange.
How do I care for my technical silk and cashmere items?
Most of our products are designed to be machine washable for your convenience. We recommend washing in cold water on a gentle cycle and laying flat to dry to maintain the integrity of the technical fibers.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local duties and taxes.
How do I find my perfect fit?
We provide a detailed size guide on every product page to help you choose. Our technical fabrics often have high stretch and recovery, so if you are between sizes, we generally recommend sizing down for a more tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through our partner, Afterpay.