Returns & Exchanges
At Kit and Ace, we want you to love your Technical Apparel; if you are not completely satisfied, we offer a 30-day return window for items in their original, unwashed condition. Please note that all sale items marked as Final Sale are ineligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place your items in their original packaging with all tags attached, ensuring the shipment is securely sealed for transit.
Label and Ship
Download and print the prepaid shipping label provided by the portal, attach it to your package, and drop it off at the designated courier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing